Job Description Manage abandoned calls and voicemail calls left by the consumer in the IVR. Manage follow-up cases. Ensure documents sent by the consumer are complete before submitting them to the respective stakeholder. Manage the CSI with low ratings. Perform any other relevant tasks deemed necessary to ensure the best quality of service. Effectively manage queues to meet expectations and reply to customers in a timely manner via live chat. Act as a resolution agent for live chat, investigating issues, resolving them, or escalating to the First Contact Resolution (FCR) person in charge for resolution. Minimum Experience (Years) 1 to 3 years Qualifications Diploma with 1 year of relevant experience in a customer contact centre; OR SPM with 3 years of relevant experience in a customer contact centre. #J-18808-Ljbffr Commerce Access Sdn. Bhd
Overview:Kavaliro is seeking a skilled Telecom Engineer to join our client's team in Orlando, FL. This role is ideal for a motivated and detail-oriented professional with experience in voice engineering and collaboration technologies. The Telecom Engineer will play a critical...
Whole Body Team Member (Body Care, Makeup, Vitamins, Nutrition - Stocker, Inventory, Floor Service) - Part Time Join to apply for the Whole Body Team Member (Body Care, Makeup, Vitamins, Nutrition... ...Service) - Part Time role at Whole Foods MarketWhole Body Team Member (Body...
...for inexperienced drivers. * Paid orientation. * Paid time off... ...Commercial Driver's License (CDL). * Live within 50 miles of Shrewsbury, MA. Need CDL training? Explore our company-paid CDL... ...bonuses. * Credit for Military Experience and Military Apprenticeship...
...more information about our data handling practices and your data rights. Responsibilities: MV Transportation is seeking a? Safety T rainer (Classroom)?to provide classroom instruction and behind-the-wheel instruction to new hire candidates and incumbent employees...
...Job Description Immediate need for a talented Lab IT Service Support Specialist . This is a 06+ Months Contract opportunity... ...please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees...