Job Description

Job Description

Immediate need for a talented Lab IT Service Support Specialist . This is a 06+ Months Contract opportunity with long-term potential and is located in Raritan, NJ (Onsite) . Please review the job description below and contact me ASAP if you are interested.

Job ID:25-66434

Pay Range: $24 - $26/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• We are looking for a highly motivated Lab Computing Analyst to provide critical support as part of a dynamic client lab IT service team.
• Implement, monitor, and provide technical support of customer laboratory IT environments, typically integrated with instrumentation
• Implement customer specified benchtop computing design and processes
• Administer and assures connectivity of customer’s Windows based platform
• Support of the operating system, desktop hardware and peripherals, instrument-controlled software, core desktop applications and imagining of computers
• Manage On-boarding, retirement, and relocation of equipment
• Implement Windows based security, including but not limited to: user / group permissions, file / folder permissions, group policies, local security policies, etc
• Analyze, identify, and implement enhancements, upgrades and/or solutions to improve the overall support of the desktop platform in a timely manner ·
• Ensure adherence to client’s corporate policies through periodic reporting and compliance programs ·
• Act as the technical support contact for instrument vendor ·
• Repair and troubleshoot instrument related computers and escalating issues to the client infrastructure teams ·
• Provide technical support for new system validations and change management efforts ·
• Create and maintain a physical inventory of lab equipment, PC’s, software, and any other information specified by the client ·
• Submit weekly Engineer reports to the team lead by COB on the last business day of the week.
• Act as client Liaison for software/hardware related inquiries ·
• Participate in client team meetings ·
• Provide support across all client Enterprise practices as required ·
• Demonstrate appropriate use of office equipment/software after training ·
• Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment Interaction level with Management/Team Members: Daily

Key Requirements and Technology Experience:

• Key Skills-Experience with technologies including Microsoft Office, networking, remote computing and backup systems.
• Experience with scientific instrumentation .
• Experience in a validated environment.
• Create and maintain a physical inventory of lab equipment, PC’s, software, and any other information specified by the client.
• Repair and troubleshoot instrument related computers and escalating issues to the client infrastructure teams ·
• Pharmaceutical/Life Sciences Background preffered.
• Bachelor’s Degree with two plus years of technical experience OR Associates Degree with three plus years of technical experience OR High School Diploma or equivalent with five plus years of technical experience
• Excellent customer service skills complimented by an ability to listen to and interpret client requests.
• Ability to troubleshoot complex technology issues. ·
• Strong verbal and written communication skills. ·
• Ability to identify, track and complete tasks for multiple projects under prescribed timeframes.
• Technology Requirements:
• Experience working in GxP, ISO, and FDA compliant facilities
• Experience in Life Science environment.
• Must be able to work in a laboratory, controlled environments requiring personal protective equipment (e.g., lab coat, safety glasses, etc.) in laboratory. ·
• Job pace may be fast and job completion demands may be high. ·
• Must be able to remain in a stationary position more than 25% of the time ·
• The person needs to occasionally move between labs, corridors, adjoining rooms, and buildings onsite Frequently operate on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function.
• Occasionally move or lift up to 25 pounds (potential for occasional lifting of up to 50 pounds).
• Specific vision abilities required by this position include without limitation, the ability to observe details at close range distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position.
• Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer.
• Employee may be required to handle hazardous waste according to local, state, and federal regulations.
• Duties may include identifying, handling, generating, accumulating, storing and labeling hazardous waste. ·
• Potential risk to lab-based hazards including but not limited to extreme temperature, biological materials, and hazardous chemicals.
• May be required to complete Medical Clearance, Respiratory Protection Training, and Fit Testing to wear a respirator as protection against hazards present in the laboratory environment.
• Onsite parking is free.
• OC/Weekends – Rotating weekends as needed

Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Job Tags

Similar Jobs