Job Description

Our client is seeking a Project Coordinator to support our Distributed Energy Resources (DER) interconnection application process . This role is integral to facilitating the efficient processing of solar installation applications and ensuring that they move through various stages of approval in a timely manner. The Project Coordinator will be responsible for managing communication with solar installers and customers , running and analyzing daily reports , and coordinating with internal teams such as engineering, metering, billing, and customer service to ensure a smooth process.

Key Responsibilities:

• Application Management: Pull and review daily reports to monitor the status of applications in the DER interconnection process. Assign tasks and ensure that applications progress according to established timelines and milestones.
• Communication: Serve as a point of contact for solar installers and customers, responding to inquiries and providing updates on the status of their applications.
• Internal Coordination: Work closely with internal teams, including engineering, metering, billing, and customer service, to resolve any issues and ensure the successful progression of applications.
• Special Projects: Participate in and occasionally lead special projects related to changes in the interconnection process, often driven by new legislation or stakeholder input.
• Training and Development: Engage in on-the-job training and shadowing to quickly get up to speed on processes and responsibilities.

Qualifications:

• Education: Bachelor's or Associate's degree preferred. Alternatively, candidates with at least two years of relevant professional experience will be considered.
• Experience:
• Required: Minimum two years of experience in a professional setting, ideally with some customer service component.
• Preferred: Experience with Salesforce or similar CRM systems, and prior experience managing an application process.

Skills:

• Strong attention to detail and organizational skills.
• Excellent communication skills, both written and verbal.
• Ability to work autonomously and prioritize tasks effectively.
• A proactive and positive attitude, with a drive to succeed.

Nice to Have:

• Salesforce experience.

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