Job Description

LHH is partnering with a reputable client in Oakland to find a Benefits Manager to join their HR team and help shape an outstanding benefits experience for a growing organization of approximately 1,300 full-time employees. This role is ideal for a collaborative, detail-oriented professional who is comfortable managing both strategic initiatives and day-to-day operations within a lean team environment.

Key Responsibilities:

• Deliver personalized guidance to employees regarding benefits questions, enrollment processes, and claim resolution to ensure a positive employee experience.
• Oversee the daily management of employee benefit and wellness programs, ensuring accurate enrollment, premium payments, invoice reconciliation, and ongoing regulatory compliance.
• Develop and implement clear, engaging communication strategies to help employees understand and navigate their benefits, including updates on new plans, eligibility, and enrollment timelines.
• Build and maintain strong relationships with insurance carriers and third-party providers, negotiate contract terms, and ensure service levels meet organizational expectations.
• Monitor and analyze benefit utilization data, identify cost-saving opportunities, and support budget planning and forecasting for benefits programs.
• Ensure all benefit offerings remain fully compliant with federal, state, and local regulations, including timely preparation and submission of all required documentation.
• Cultivate productive relationships with internal stakeholders including HR Business Partners, Finance, Legal, and Procurement to align benefits strategy with organizational priorities.
• Mentor and develop Benefits team members through coaching, training, and stretch assignments to foster both individual and team growth.

Desired Skills and Experience:

• Deep understanding of employee benefits including health plans, retirement programs, leave policies, and flexible spending accounts.
• Proven experience managing benefits administration, vendor relationships, and contract negotiations.
• Comfortable working hands-on in a small, agile team where responsibilities are shared.
• Strong communication and interpersonal skills, capable of presenting clearly to both large and small audiences, in-person and virtually.
• Analytical mindset with the ability to interpret data and use insights to drive decisions.
• Thorough knowledge of compliance requirements related to employee benefits (ERISA, ACA, HIPAA, etc.).
• A commitment to developing others and fostering a collaborative, team-oriented culture.

If you’re passionate about enhancing the employee experience and want to help shape a scalable, people-first benefits strategy — we’d love to meet you!

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