Job Description

To be eligible for this position, you must reside in the same country where the job is located.

The General Manager for our Contract Sales practice will have primary responsibility for the client impact, profitability, and growth of inside sales and field sales outsourcing; business is today roughly $160M in revenues. The GM will have responsibility and a leadership role to maintain and grow the business revenue, diversify the client base, and enhance service methods; and to drive analytic-enablement innovations and efficiencies that expand margins and opportunities across our Healthcare Provider (HCP) Activation capabilities.

In addition to standard GM responsibilities for financial and team management, sales & marketing strategies, the role is directly client-facing, building transformative client partnerships to improve their critical business levers, and market-facing, fostering collaborations with third parties to enhance our value proposition and impact. The GM will also shape and lead the analytic-enablement strategy of the business.

Drive top line sales and revenue by:

• Achieving Revenue plan of 162.6M and TCV of 212.5M
• Developing strategies to increase sales and revenue in the short and long term at segment levels
• Overseeing targeting prioritization and execution
• Managing sales & marketing strategies across segments and product lifecycle
• Partnering with Centers of Excellence and other business lines to promote cross-portfolio offerings including data, analytics, digital, brand, and technology
• Utilizing analytics to support therapy expertise and delivery strategies
• Innovating new offerings to maintain industry leadership and adapt to industry norms
• Demonstrating leadership and expertise during client presentations to improve win rates
• Ensuring delivery success and high client satisfaction

Drive bottom line profitability by:

• Managing expenses and driving profit growth
• Supporting clients effectively through recruiting, training, and project management
• Implementing Lean initiatives to reduce operating costs and meet savings targets annually
• Ensuring compliance and performance to mitigate challenges

Manage the practice through:

• Owning P&L and financial targets
• Fostering people development and EVP
• Maintaining overall client impact and satisfaction
• Developing and executing operational plans aligned with corporate objectives
• Building positive relationships with third-party collaborators and partners
• Collaborating with the RBU leadership team on strategy, innovation, and delivery

• Leading thought leadership and market innovation, including novel engagement metrics
• Building and refining client materials and case studies
• Establishing and maintaining pricing structures
• Maintaining client references and developing use case offerings
• Partnering organization-wide to build integrated offerings leveraging analytics and technology
• Expanding capabilities and technology infrastructure to support growth
• Identifying and executing partnership and acquisition strategies as needed
• Providing leadership to foster a high-performance culture through communication, expectation setting, and cultural development

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status by law.

The potential base pay range for this role, when annualized, is $211,700 to $589,700. Actual offers may vary based on qualifications, location, and other factors. Incentives, bonuses, and benefits may also be offered.

Job Tags

Similar Jobs