Vendor Warranty, Returns, and Repairs Assistant Job at Usa Tools, Tampa, FL

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  • Usa Tools
  • Tampa, FL

Job Description

Position: Vendor Warranty, Returns, and Repairs Assistant Location: On-site Industry: Automotive Wholesale Distribution Job Type: Full-time Schedule: Monday to Friday, 7:30 AM - 4:00 PM (8-hour shift)

We are seeking a detail-oriented and dependable Vendor Warranty, Returns, and Repairs Assistant to help facilitate the smooth and timely processing of items returned to vendors. This role plays a vital part in ensuring accurate tracking, efficient handling, and proper documentation of all warranty and repair items.

Key Responsibilities:
  • Process product warranties and repairs according to vendor guidelines
  • Sort, label, and organize items based on their disposition
  • Prepare items for shipment-wrapping, packaging, and labeling-to vendors, customers, and salesforce
  • Communicate effectively via email, phone, text, and in person
  • Maintain accurate records, including part numbers and item tracking
  • Manage Return Goods Authorizations (RGAs) within vendor timeframes
  • Work independently while maintaining a high level of organization and attention to detail
  • Demonstrate flexibility while staying dependable and reliable
Qualifications:
  • High school diploma or GED required
  • 1-3 months of related experience and/or training preferred
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Strong written and verbal communication skills
  • Exceptional attention to detail and accuracy
  • Excellent organizational and time-management abilities
Physical Requirements:
  • Frequent walking, bending, stooping, squatting, pushing, and pulling
  • Ability to lift/move up to 50 lbs regularly, up to 70 lbs occasionally, and up to 100 lbs with assistance
  • Ability to stand and/or walk for extended periods
  • Must be able to work in varying warehouse conditions, including extreme heat, cold, and humidity
Additional Information:
  • Seniority Level: Entry-level
  • Remote Work: Not available
Benefits:
  • 401(k)
  • Health, Dental, and Vision insurance
  • Life insurance
  • Paid time off
Usa Tools

Job Tags

Full time, Remote job, Shift work, Monday to Friday,

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