Job Description
About This Role
The Retailer Communications Specialist will deliver innovative, creative and effective communication solutions targeting Ace retailers, primarily via the retailer-facing intranet. These communications materials drive awareness, interest, desire and action around our strategic initiatives, while providing retailers with information they need to successfully operate their stores. Working closely with the broader Corporate Communications team and assigned business partners, this individual will lead the planning, development and execution of comprehensive communication campaigns.
As part of the Corporate Communications team, this role reports to the Retailer Communications Manager. This team is responsible for content and strategy of all communication to Ace retailers and employees.
What You’ll Do
- Become a trusted partner to people at all levels of the organization, provide strategic counsel to assigned business partners and advise on the best method and plans for communication, including strategy, outlet and timing
- Develop communications plans that support and advance company priorities and then carry out tactics that drive adoption of key business programs
- Assist in maintaining content calendar and ensure alignment with comprehensive retailer-facing communication plan
- Lead content development for key initiatives and create various forms of communications that include but are not limited to: writing intranet articles, drafting and managing content of intranet pages, distributing e-newsletters, and scripting, storyboarding and directing video production
- Build and refine processes for streamlined collaboration with assigned business partners
- Measure the effectiveness of communications materials and use data and feedback to inform and enhance future campaigns
Who You Are
You understand the value of clear, concise and organized messaging around complicated topics. When you see room for improvement or meet a challenge, you proactively bring recommendations and initiate positive change.
Required Skills
- 3-5 years of experience in marketing or corporate communications
- Bachelor’s degree in Journalism, Communications, Marketing, English or related field
- Outstanding writing abilities
- Strong attention to detail and organization
- Self-motivated, eager to identify and solve problems, and takes initiative
- Experience developing and executing strategic communications plans
- Experience creating new processes to streamline work
- Ability to work cross-functionally and interact with senior level executives
- Availability to work in-office minimum 4 days per week
- Willingness to travel up to twice per year to Ace Conventions as needed
Compensation Details:
$$per year
Why should you join our team?
We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.
In addition to providing our employees a great culture, Ace also offers competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:
- Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!)
- Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10.4% of total eligible compensation.
- Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents
- 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire
- Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities – and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation
- Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review
- We know the work environment matters. That’s why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales
- We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more!
- Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more
- Birth/Adoption bonding paid time off
- Adoption cost reimbursement
- Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events
- Identity theft protection
* Benefits are provided in compliance with applicable plans and policies.
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We want to hear from you!
When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets.
Equal Opportunity Employer
Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.
Disclaimer
The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.
Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.
This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Job Tags
Temporary work, Work at office, Local area, Immediate start,