Job Description
Candidates for this position must be based in Toronto, Canada or Boston, Massachusetts and will be expected to comply with their team's hybrid work schedule requirements (T/W/TH in office).
Head of Product, Data & AI Who You Are: Wayfair believes everyone deserves a home they love, and that furnishing your home should be a source of fun, not anxiety. These experiences are driven by a cutting-edge set of data and machine learning, analytics, and operational systems that work in an integrated fashion to deliver a world class shopping experience for our customers. Business applications of these systems span many fields including recommendations, marketing, supply chain optimization and merchandising. These fields require a sophisticated technology stack that allows for configurability for rapid testing and exploration.
We are looking for a seasoned Product leader to join our Platforms Product team to lead a team of Product Managers working on multiple facets of our Data and AI Platforms, including real-time, batch, analytics, and also Generative AI capabilities. These platforms are leveraged by nearly all our employees for operational and analytical purposes, or for powering our AI applications geared towards internal processes and our customer and supplier experiences.
We're looking for someone who not only enjoys creating a bold vision, but also executing on their ideas through fruition on a global scale. In this role, you will own a range of products that will offer cloud native Data & AI capabilities to our Engineers, Analysts, and Data Scientists developing customer and supplier-focused platforms. Your goal will be to empower any team across the company with self-service software (with data or AI needs) to deploy, manage, and integrate their applications utilizing our data platforms.
This person will act with a high degree of freedom and ownership, setting platform vision, forming strong relationships with senior cross-functional partners (both technical and non-technical), aligning on a shared vision for success, and delivering results that create meaningful business impact. This Product leader will serve as the subject matter expert, drive adoption for new use cases, and continually improve our platform capabilities. The ideal candidate will have a strong background in product management, a deep understanding of data technologies, and a proven track record of leading and developing high-performing teams.
What You'll Do: - Product Leadership : Develop and drive the overall strategy for our Data & AI Platforms, ensuring alignment with platforms strategy, along with delivering value for your users with in market usable solutions
- AI Platforms : Set strategic direction and drive execution for Generative AI capabilities that serve a range of personas, departmental and job function needs, supporting adoption and evangelization across the organization; identify and prioritize high-value use cases, facilitate cross-functional GenAI solutions tailored to diverse personas (developers, scientists, analysts), and guide build-vs-buy decisions to maximize scalability, effectiveness, and organizational impact.
- Data Platforms : Oversee the lifecycle of data platform products, including Data Movement technologies (batch and real-time), Data Lakes, Data production and consumption patterns, quality management, enabling users to self-service these capabilities on our Google Cloud environment
- Team Management : Lead, mentor, and manage a team of Product Managers, creating an integrated strategy across your products, fostering a culture of collaboration, measurement and creating space to learn and improve.
- Stakeholder Collaboration: Work closely with cross-functional teams, including Engineering, Data Science, Analytics, and other key stakeholders to ensure our data platforms meet their needs and drive business value.
- Market Analysis: Stay abreast of industry trends and competitive landscape to inform product decisions and identify opportunities for innovation and improvement.
- Product Metrics : Define and track key performance indicators (KPIs) to measure the success of data platform products and drive continuous improvement.
- Driving adoption and value realization: Market your product internally to various departments to ensure all available users know about your product and how they could value from it
- Communication: Articulate product vision, strategy, and roadmap to internal and external stakeholders, ensuring transparency and alignment across the organization. Maintain a product vision and roadmap, keeping stakeholders and constituents up to date on the top level goals and timelines
We Are a Match Because You Have: - 7+ years of experience in product management, with at least 3 years in a leadership role overseeing data and/or AI platforms
- 5+ years of product experience in developing data-driven products that are cloud native
- Strong understanding of data movement technologies (batch and real-time), Data Lakes, analytical data systems, GenAI tools and applying models to real-world problems.
- Strong written and verbal communication and a demonstrated ability to explain technical concepts to non-technical audiences
- Proven experience in leading and collaborating with senior stakeholders along with a multi-quarter roadmap with iterative value delivery
- Demonstrable ability to be technically hands-on, up to architecting high-level system plans (no coding)
- Understanding of big data technologies, data lakes, streaming / real-time data solutions
- Understanding of Data & AI Infrastructure tooling/solutions and scaling on public cloud platforms (AWS, GCP, Azure)
- Ability to structure problems, develop clear hypotheses, and prioritize work against the largest impact initiatives
- Experience working with multiple engineering teams, running their sprints, stand-ups, and backlog management
- Cultivate senior presence and be the leader of your portfolio of products
Why You'll Love Wayfair: - Time Off:
- Paid Holidays
- Paid Time Off (PTO)
- Health & Wellness:
- Full Health Benefits (Medical, Dental, Vision, HSA/FSA)
- Life Insurance
- DIsability Protection (Short Term & Long Term DIsability)
- Global Wellbeing: Gym/Fitness discounts (including US Peloton, Global ClassPass, and various regional gym memberships)
- Mental Health Support (Global Mental Health, Global Wayhealthy Recordings)
- Caregiver Services
- Financial Growth & Security:
- 401K Matching (Employee Matching Program)
- Tuition Reimbursement
- Financial Health Education (Knowledge of Financial Education - KOFE)
- Tax Advantaged Accounts
- Family Support:
- Family Planning Support
- Parental Leave
- Global Surrogacy & Adoption Policy
- Professional Development & Recognition:
- Rewards & Recognition
- Global Employee Anniversary Awards
- Paid Volunteer Work
- Unique Perks:
- Employee Discount
- U.S. Bluebikes Membership
- Global Pod Outings
- Work/Life Balance:
- Emphasizing a supportive & flexible work environment that encourages a balance between personal and professional commitments
We are looking forward to your application!
Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accommodations for Applicants form.
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About Wayfair Inc.
Wayfair is one of the world's largest online destinations for the home. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
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Job Tags
Holiday work, Full time, Temporary work, Flexible hours,