Event Manager Job at Shoreby Club, Cleveland, OH

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  • Shoreby Club
  • Cleveland, OH

Job Description

Job description

Are you passionate about planning and executing events? Shoreby Club in Bratenahl, Ohio is looking for an experienced, full-time Event Manager to join its highly functioning and passionate Events Team. Be part of a positive work culture that prides itself on creating memories for Members and guests.

Reports to : Director, Private Sales & Events (Direct) General Manager (Indirect)

Direct Reports:  Service & Kitchen Staff

Job Summary

The primary focus areas include ensuring guest and member satisfaction is met and exceeded while managing bar and service staff, management of inventory and supplies as well as assisting the Event & Sales Manager and Sales & Events Director. The Events Manager will be working closely with the Sales & Events Director to plan and coordinate private events which can vary from weddings and fundraisers to private dinners and corporate meetings.

Education/Experience

  • High school diploma or GED required
  • Minimum of 1 years’ experience in a management position
  • Minimum of 1 years’ experience in Food and Beverage
  • Club experience is preferred but not required
  • 4-year Degree or equivalent preferred

Responsibilities

  • Supervise all service staff to ensure proper service standards are met or exceeded
  • Inspects the condition of linen, dinnerware, and other service items to insure proper appearance prior to event
  • Delegates duties to the service staff and ensures they are completed such as side work, room setups, etc.
  • Creates staff plans, timelines, and all other necessary documents to ensure proper and smooth service of all events
  • Always monitor both food and service quality to ensure standards are met or exceeded
  • Inspect staff to ensure that they are in proper uniform
  • Responsible for maintaining cleanliness and organization through storage areas
  • Make sure all pre and post event checklists are completed
  • Ensures the correct appearance, cleanliness, and safety of all Food and Beverage operations in all event spaces
  • Make sure all SOPs are reviewed frequently, updated, and followed
  • Works with Facilities Manager to ensure all spaces are properly set
  • Develops knowledge of Jonas/JAM POS system
  • Follows and enforces all rules and policies of Shoreby Club
  • Acts as the point of contact to members and guests during banquet functions
  • Inspects facilities to ensure proper maintenance of equipment including chairs, tables, light bulbs, etc.
  • Assist with service, table clearing and resetting when necessary
  • Move, lift, carry, push, pull and place objects weighing less than or equal to 25 lbs. without assistance

Abilities

  • Strong leadership, organizational and communication skills
  • Exceptional attention to detail
  • The ability to work independently and efficiently is a must
  • Basic understanding of food and beverage services, BEO’s and floor plans
  • Able to work at a rapid pace while multi-tasking
  • Must manage time correctly and efficiently while having both motivational and teaching skills
  • Must be able to work weekday mornings/evenings, weekends and holidays as based on business
  • Must be flexible, proactive, and professional with all events

Attitude

  • Adheres to the Club’s mission and vision statement; is consistently modeling the behavior alignment with Shoreby Club’s values and leadership
  • Promotes and maintains a positive working relationship between all service staff, culinary team, and management teams
  • Must be able to tolerate pressure and work calmly during busy periods
  • Must be flexible and able to adjust to meet the changing needs of the Club and the Members
  • Must maintain a high level of professionalism and communicate efficiently
  • Must be considerate, patient, and willing to help fellow employees or Members
  • Must be able to command the respect of fellow employees
  • Must handle all complaints or issues according to the Clubs policies and procedures
  • Must possess a strong work ethic, sound moral judgement, and high integrity

Benefits

  • 401(k)
  • Medical Insurance
  • Paid Time Off
  • Holiday Fund Bonus
  • Flexible Scheduling

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Shoreby Club. Since no position description can detail all the duties and responsibilities that may be required from time to time in performance of a job, duties and responsibilities that may be inherent in a job, reasonably for its performance, or required due to the changing nature of the job shall also be considered as part of the job holders’ responsibilities. This position requires work inside and outside as well as shifts that are 10-12 hours in duration.

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

  • 401(k)
  • Flexible schedule
  • Health insurance
  • Paid time off

Schedule:

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Choose your own hours
  • Evening shift
  • Holidays
  • Weekend availability

Supplemental Pay:

  • Bonus pay

Work Location: In person

Job Tags

Holiday work, Full time, Flexible hours, Shift work, Weekend work, Day shift, Afternoon shift, Weekday work,

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